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"The quality of service was exceptional. Many compliments from the customers. Any issues are quickly resolved." -Performance Review, Dyess AFB
 

 

 

Here is a sample of an actual performance review conducted recently by the contract manager at Dyess Air Force Base near Abilene, TX. The rating is on a scale of 1-6 (1=Unsatisfactory, 2=Marginal, 3=None, 4=Satisfactory, 5=Very Good, 6=Exceptional).

  • Provided managers and supervisors with the technical and administrative abilities needed to meet contract requirements. [1 2 3 4 5 6]
  • Demonstrated ability to hire, maintain, and replace, if necessary, qualified personnel during the contract period. [1 2 3 4 5 6]
  • Delegated authority to project managers and supervisors commensurate with contract requirements. [1 2 3 4 5 6]
  • Home office participated in solving significant local problems. [1 2 3 4 5 6]
  • Corrected deficiencies in a timely manner. [1 2 3 4 5 6]
  • Solutions for deficiencies were effective. [1 2 3 4 5 6]
  • Identified risks/problems as they occurred. [1 2 3 4 5 6]
  • Suggested alternative approaches to problems. [1 2 3 4 5 6]
  • Displayed initiative to solve problems. [1 2 3 4 5 6]
  • Was responsive to contract changes. [1 2 3 4 5 6]
  • Provided adequate project supervision. [1 2 3 4 5 6]
  • Cooperated with customer personnel after award. [1 2 3 4 5 6]

This questionnaire is for work performed over an 18-month period ending in March 2005.